Terms and Conditions | Baileys New Cars Direct

Terms and Conditions

These terms and conditions are for Baileys New Cars Direct Limited, registered number 10506053 in England and Wales and are governed by English law. The parties agree to submit to the non-exclusive jurisdiction of the Courts of England and Wales. The statutory rights of a consumer are not affected or restricted by anything contained within these conditions .

The scope of these terms and conditions govern the extent of our responsibilities and liabilities in respect of any vehicle that is supplied to you (the customer) by a supplying Dealer. Our role is limited to simply acting as a facilitator to introduce you (the customer), to a selling Dealer. All vehicles are supplied by franchised dealers in the United Kingdom. Consequently, in the event of the Dealer supplying you with your chosen vehicle, the contract will exist between you (the customer) and the Dealer.

1. Order process 

If you wish to place an order for a vehicle, you will be asked to sign an order request form. As stated above, please note that the contract is between you and the supplying Dealer. It is your responsibility to make sure that any contract documents that you sign are accurate and that you have made yourself aware of the terms and conditions. The form can be generated by us or the supplying Dealer, dependant on if you chose to deal directly with the Dealer. The form clearly details the make, model, specification and the supplying Dealer contact details.

For ongoing progression of your vehicle order please contact the Dealer, whose details will be on your order form .

In the event that the vehicle that you wish to purchase is unavailable, you will be informed of either alternative vehicles or a revised delivery time. If you choose not to proceed with your order you may cancel without any financial penalty.

2. Prices

All quoted prices include VAT, number plates, 12 months Road Fund Licence and the Vehicle Registration Charge. The quoted price does not include insurance and fuel. If you choose to have the vehicle delivered the Dealer could charge an additional sum for this.

Any price that is quoted is subject to confirmation and acceptance by the Dealer and is dependant on availability. If the Dealer increases the quoted price you will not be under any obligation to continue with the purchase.

All payments and or a deposit payment will be made by the customer directly to the supplying dealer or finance provider.

3a. Personal Finance – Personal Contract Purchase (PCP) 

Any quote for PCP which you have obtained via this site will be subject to confirmation. 

In order to be eligible for consideration for personal finance you must be:

  • 18 years of age or older and
  • A resident of the UK (Isle of Man and Channel Isles are excluded) 

Once you have provided your details these will be kept, treated in confidence and may be used in order to complete a credit assessment.

A search will be made with the Credit Reference Agencies (CRAs), who record the data for view by other CRA users. There is an obligation on you to disclose details of others referred to by you and there is an explicit consent for those details to be searched and recorded with CRAs in relation to each of you. CRA will create an “association” in order to link the financial data for individuals, sole traders and partnerships.

The sharing of data may further take place with:

  • Fraud prevention agencies
  • Any company in the same group as the finance provider
  • The Introducer / associated companies and insurers (if applicable)
  • Legal bodies
  • With your consent 

You have a legal right to obtain a copy of the details held about you upon payment of the statutory fee.

Additional costs

Should you exceed the agreed mileage stated within the contract then you will incur an excess mileage fee.

Your liability includes any accidental damage or excessive wear and tear.

3b. Business Finance 

Baileys New Cars Direct Limited uses a range of finance providers. All quotes are subject to availability and to the acceptance of the relevant finance provider. A quote may vary subject to changes in vehicle costs or interest rates.

4. Our Responsibilities

  • To act as a broker between the customer and the supplying Dealer;
  • To accurately record the request for a quotation and any order request which will then be passed to the supplying Dealer;
  • To liaise with franchised dealers to obtain a quotation, vehicle availability or vehicle purchase.

5. Limitations of our Liability 

We do not accept liability for:

  • Any issues regarding the level of service provided to you by the Dealer;
  • Any faults, damage or defects in the vehicle supplied to you by the Dealer;
  • Any loss or damage that you suffer arising out of the breach of contract by the Dealer;
  • Any defect in the title of the vehicle.
  • Any delivery arrangement is to be made between you and the Dealer and therefore we have no liability in the event of the vehicle not being delivered in accordance with the agreement you have made. 

Whilst we will make effort to find the best price from franchised dealers, we cannot guarantee that the prices we quote are the lowest available.

6. Data Protection

We will share your details with the Dealer and when necessary, the Finance Provider, to obtain a quotation, vehicle availability or order. A nominated United Kingdom franchised dealer may contact you and in this event will provide their details.

Customer data is not sold or passed on to any other third party agency.

7. Distance Selling Regulations

The supplying Dealer will advise the customer regarding these.

8. Statutory Rights

Nothing within these Terms and Conditions affect your statutory rights to purchase goods that comply with their description, are of satisfactory quality and are fit for purpose. The contract is between you, (the customer) and the supplying Dealer.

Your vehicle will come with a manufacturer’s warranty and it may be possible to obtain additional warranty cover from the Dealer.

9. Complaints

Baileys New Cars Direct Limited is committed to dealing with all complaints fairly, expeditiously and with integrity.

If you have a complaint, contact Donna Vittozzi on 01344 882511, or write to Donna Vittozzi, Unit 13 Bilton Industrial Estate, Lovelace Road, Bracknell. RG12 8YT providing the details of your complaint. We will keep you updated with the progression of your complaint.

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